Setting Up JCU Google Account

Summary:

When you start at JCU, you will receive access to a JCU Google for Education account. This account will give you access to Gmail, Google Drive, as well as other Google Workspace services. 

This Article Covers:

• How to Sign into Google for the First Time
• How to setup Two Factor Authentication

Prerequisites:

New Students

• Your JCU Google account is not created until you pay your deposit (Undergraduate) or Accept your admittance (Graduate)
• Once your account is created you will receive an email from John Carroll to your personal email account on file, with your username/email address as well as a temporary password

Faculty/Staff

• You will receive information from Human Resources to your personal email address

Step 1: Logging in for the First Time

1. Go to gmail.jcu.edu
2. Put in your username (See email referenced above)
   
3. Enter your temporary password
   
4. Accept the Terms and Conditions by clicking I Understand  
   
5. Next you will be prompted to set your password
   1. This can be your JCU password you are already using for services just as Banner or MyJCU​​​

Step 2: Setting Up 2 Factor Authentication

1. After setting your new password you will be prompted to setup 2 Factor Authentication or 2FA
   
2. Click Enroll
   1. DO NOT click Do This Later. 2FA is required for all JCU Google accounts. If you skip this step it could result in you being locked out of your account
   2. If this does happen, please call the JCU Service Desk at 216-397-3005 or stop in person at the Service Desk, located in 37 St. Ignatius Hall
3. Click Turn on Two Step Verification
4. Enter your phone number and select your preferred method (text or phone call)
5. Enter the code given to you via phone into the Field starting with G-
6. Once 2FA is setup you can now access your JCU Google Account

Resources

• Turn on 2-Step Verification (Google)