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Summary:
When you start at JCU, you will receive access to a JCU Google for Education account. This account will give you access to Gmail, Google Drive, as well as other Google Workspace services.
This Article Covers:
Prerequisites:
New Students
- Your JCU Google account is not created until you pay your deposit (Undergraduate) or Accept your admittance (Graduate)
- Once your account is created you will receive an email from John Carroll to your personal email account on file, with your username/email address as well as a temporary password
Faculty/Staff
- You will receive information from Human Resources to your personal email address
- Go to gmail.jcu.edu
- Put in your username (See email referenced above)
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- Enter your temporary password
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- Accept the Terms and Conditions by clicking I Understand
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- Next you will be prompted to set your password
- This can be your JCU password you are already using for services just as Banner or MyJCU
- After setting your new password you will be prompted to setup 2 Factor Authentication or 2FA
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- Click Enroll
- DO NOT click Do This Later. 2FA is required for all JCU Google accounts. If you skip this step it could result in you being locked out of your account
- If this does happen, please call the JCU Service Desk at 216-397-3005 or stop in person at the Service Desk, located in 37 St. Ignatius Hall
- Click Turn on Two Step Verification
- Enter your phone number and select your preferred method (text or phone call)
- Enter the code given to you via phone into the Field starting with G-
- Once 2FA is setup you can now access your JCU Google Account
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