Connecting to the Internet in the JCU Duplexes

Prerequisites 

• Live in a JCU Owned Duplex

This Article Covers:

This article will cover how to connect to the JCU-provided T-Mobile WiFi router (Inseego 5g Home WiFi).

• Before You Start
• Connecting to the Network

Before you Start

• The unit should remain plugged into the wall (power) at all times.
• The normal status of the unit, the LED on the front, should be BLUE.
• The unit's performance can be related to location. If you are experiencing poor performance try moving around the apartment, near a window is usually the best

Connecting to the Network

Connect to Wireless

1. The login information for your unit is located on the bottom of the router
   
   • Primary Wifi: is the name of the network you want to connect your devices
   • Primary Wifi Password: is the password needed to connect to the WiFi network.
     • The password is case-sensitive
         

Connect a Wired Device

1. On the back of the Inseego box, you will find two network ports
2. Connect one end of your Ethernet cable to a port on the box
3. Connect the other end to your device

If you have problems with your unit, please open a Service Desk ticket (on the right-hand side of this screen), or call us at 216-387-3005.  
For expedited service, please share the asset tag number, located on the front of the unit, and your address (building & room number).