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This Article Covers:
This article lists the types of employees at JCU and the Zoom Phone offerings for which they are eligible. To request a physical phone please use the link on the right.
Employee Type
| 10 Month Contractors |
- Common Area unlimited license, no Zoom Phone access
- Common Area Poly Edge (E100) handset phone
- Personal Voicemail upon request
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| Administrative Assistant Staff |
- Zoom One For Education Enterprise Premier License
- Poly Edge (E550) handset phone
- Personal voicemail access by default
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| Full time Faculty |
- Zoom One For Education Enterprise Premier License
- Option of headset or Poly Edge (E350) handset phone
- Personal voicemail access by default
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| Part time Faculty |
- Common Area unlimited license, no Zoom Phone access
- Common Area Poly Edge (E100) handset phone; generic voicemail greeting with transfer to Administrative Assistant
- Personal voicemail available upon request
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| Full time Staff |
- Zoom One For Education Enterprise Premier License
- Option of headset or Poly Edge (E350) handset phone
- Personal voicemail access by default
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| Graduate Assistants |
- Common Area unlimited license, no Zoom Phone access
- Common Area Poly Edge (E100) handset phone; generic voicemail greeting w/transfer to Administrative Assistant
- Personal voicemail available upon request
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| Part-Time Staff |
- Zoom One For Education Enterprise Premier License
- Option of headset or Poly Edge (model based on need) handset phone
- Personal voicemail access by default.
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| Vendors (ABM/Cleaning, Follett/Bookstore, Parkhurst/Dining) |
- Common Area unlimited license, no Zoom Phone access
- Poly Edge (E100) handset phone
- Voicemail available upon request
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| Volunteers |
- Common Area metered license
- Common Area Poly Edge (E100) handset phone
- Voicemail upon request
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Zoom License Type
- Zoom One for Education Enterprise Premier License:
- Unlimited VoIP calling - Users can make and receive calls
- Call forwarding - Users can forward calls to other devices or numbers
- Voicemail - Users can listen to messages and receive transcriptions
- Mobile app access - Users can accept calls on their smartphones
- Desktop app access - Users can make and receive calls through the Zoom desktop client
- Call blocking and screening - Users can block unwanted calls or set up call screening rules
- Call transfer and call hold - Users can transfer calls or place them on hold with music or messaging
- Common Area unlimited:
- Unlimited VoIP calling - Users can make and receive calls
- Call forwarding - Users can forward calls to other devices or numbers
- Call transfer and call hold - Users can transfer calls or place them on hold with music or messaging
- Voicemail - Users can listen to messages and receive transcriptions *Available upon request
- No Personal Extension - Phone is assigned to a space and not a particular user
- Common Area metered:
- VoIP calling - Users can make and receive calls
- Call forwarding - Users can forward calls to other devices or numbers
- Call transfer and call hold - Users can transfer calls or place them on hold with music or messaging
- Voicemail - Users can listen to messages and receive transcriptions *Available upon request
- No Personal Extension - Phone is assigned to a space and not a particular user
Poly Edge Phone Options
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E100
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- Display: 2.8-inch monochrome display
- Audio: Poly HD Voice and Acoustic Fence technology for clear sound
- Lines & Keys: Supports 2 line keys
- Wired Ethernet with PoE (Power over Ethernet) support
- USB Port for optional accessories (e.g., headsets)
- RJ9 headset port
- Dedicated hold, transfer, voicemail, and mute buttons
- Navigation keys for menu control
- Speakerphone: Full-duplex hands-free speakerphone
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E350
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- Display: 3.5-inch color LCD screen
- Audio: Poly HD Voice for clear, professional-grade audio
- Poly Acoustic Fence and NoiseBlockAI to minimize background noise
- Lines & Keys: Supports 8-line keys (expandable with soft keys)
- Wi-Fi & Bluetooth 5.0 built-in for wireless connections
- Dual Gigabit Ethernet ports with PoE (Power over Ethernet)
- USB Port for accessories (e.g., headsets)
- RJ9 and EHS ports for wired headsets
- Speakerphone: Full-duplex hands-free speakerphone
- Dedicated hold, transfer, voicemail, and mute buttons
- Soft keys for quick access to functions
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E550
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- Display: 5-inch color LCD screen for a clear, vibrant interface
- Audio: Poly HD Voice for crystal-clear conversations
- Poly Acoustic Fence and NoiseBlockAI to eliminate background noise
- Full-duplex speakerphone for hands-free communication
- Lines & Keys: Supports 12-line keys (expandable with virtual soft keys)
- Customizable soft keys for quick access to frequently used features
- Wi-Fi & Bluetooth 5.0 built-in for wireless flexibility
- Dual Gigabit Ethernet ports with PoE (Power over Ethernet) support
- USB Port for connecting accessories (e.g., headsets)
- RJ9 and EHS ports for wired headsets
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E550 Expansion Module
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- Display: 5-inch color LCD display for clear visibility of line and contact information
- 22 programmable line keys for speed dial, busy lamp field (BLF), call transfer, and more
- 3 virtual pages, providing a total of 66 additional programmable keys
- Supports daisy-chaining of up to 2 modules for even more line keys
- Compatible with Poly Edge E550 phones
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