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Prerequisites
- Active JCU account
- Personal Gmail account.
This Article Covers:
Google Takeout Transfer Method
- Go to accounts.google.com and log in using your JCU account.
- Press the blue Start Transfer button.
- Enter the email account you would like the emails and/or Drive files to be transferred to and click Send.
- Open your personal email account listed in above step to find the verification email.
- To access the code, you will have to click the button in the email to view, copy and paste into the field on the transfer page from previous step. This code will expire after 24 hours.
- Next, select the files you wish to transfer. Click the blue Start Transfer button.
This process can take some time, your files will not transfer immediately.
If you are transferring email and drive at the same time and receive the error 'Recipient account does not have enough storage,' even though your personal account has enough storage, you will need to perform the above steps twice, once for Drive and once for email.
You can only have one active transfer request at a given time.
Traditional Google Takeout
It is highly recommended that this method be used only if you are transferring to a non-Google account, or the above method does not work properly.
Google Traditional Takeout Method
Additional Resources
Google Documentation on the Takeout Transfer process.