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Prerequisites
- Proxy Access granted by current JCU student
- An active email address
This Article Covers:
How to access, use, and change pins for Proxy Access in JCU Banner web.
Where do I go to access Proxy Access
- Go to Banner.jcu.edu
- Select Student in the upper right corner
- Click on BannerWeb in the drop-down menu
- Click on Proxy Access to access the Proxy Access portal
How do I log into Proxy Access
- Input the email that you are authorized for proxy access
- Input the pin you were given/set for proxy access
What to do if I forgot my Pin
- Have the student you are receiving proxy access for log in to banner.jcu.edu and access BannerWeb.
- Go to Proxy Access Setup & Management
- Click Proxy Management
- Click on your name to open the drop-down menu
- Select the Reset Pin button to get an email sent with the link to reset the pin
- The open email you were granted proxy access look for an email titled
Send proxy PIN reset request
sent from Registrar@jcu.edu
- Take note of the Action Password in the email, you will need it to reset your pin
- Click on the link in the email or copy the link into your search bar
- Input the Action Password in the Email you received and press Enter
- Fill in each input box.
- Please note that where it says old pin you'll have to input the action password again
- New pin must be at least 8 characters long and no longer than 15 characters
- Press Continue
Updating Proxy Profile Information
Under the Profile tab, you can view information about your profile for Proxy Access.
You can also change the following from this tab:
- First Name
- Middle Name
- Last Name
- Home Email Address
- Current Pin
Clicking the save button will adjust the profile to match the text currently in each box.
For detailed information on the Student's Name tab of Banner Proxy Access please see the Banner Proxy Access Service linked on the side of this article.
If you have any questions, please call the ITS service desk at 216-397-3005, and our techs would be happy to assist you.