Installing 1 Tap Printing for Students

This Article Covers:

• Connecting to the Student Print Queue
  • Windows Computers
  • MacOS Computers
  • iOS Devices
  • Android Devices

Prerequisites 

• Before beginning, please ensure that your personal device is connected to eduroam. See to the right for instructions on how to connect to eduroam.   
• It is recommended that you delete any previous installations of Mobility Print first. See the Printer Uninstallation instructions on the right.
  • This process uses Mobility Print, but pulls info from a different location so please follow the install steps below.

Install the StudentPrinting Queue for 1 Tap Printing:

Windows

1. Go to http://printsrv25:9163/client-setup/known-host/windows.html.
2. Click Download
   
3. Run the pc-mobility-print installer when it finishes downloading.
   
4. Select your language and agree to the terms and conditions.
5. Check the box next to the StudentPrinting printer and click Next.
   
6. Enter your JCU credentials when prompted.
   
7. Click Finished. 

macOS

1. Go to http://printsrv25:9163/client-setup/known-host/macos.html
2. Click Download.
   
3. Open the installer.
   
4. Double Click on Papercut Mobility Print Client.pkg
   
5. Advance through prompts, agreeing to the license and clicking Install.
6. Input your Mac username and password when prompted. The installer will take a minute to scan for available printers.
7. Check the box next to the StudentPrinting printer and click OK.
8. Click OK on the "printer successfully installed" message and close the installer.
9. The first time you print, you will be prompted to put in your JCU single-sign-on credentials.  Check the box remember this password in my keychain if you wish to have your credentials saved for future use. 

iOS

1. Using Safari, go to http://printsrv25:9163/client-setup/known-host/ios.html. Make sure the heading says iPhone or iPad, not Mac
2. Tap Download.
   
3. Tap Allow
4. Navigate to the Settings app on your iOS device.
   
5. Tap Profile Downloaded on the left navigation menu.
6. Tap Install. Put in your lock passcode for your device when prompted.
   
7. Tap Install again.
8. Tap Done at the top right.
9. You will be prompted for your JCU username and password the first time you print. 
   

Android

1. Go to http://printsrv25:9163/client-setup/known-host/android.html.
2. You'll be redirected to the Play Store page for Mobility Print. Tap Install.
   
3. Open the Mobility Print app once installed.
4. When prompted allow notifications.
   
5. Tap on the tile that says "Tap here and check the Mobility Print Service is on."
   
6. In the list of print services, make sure Mobility Print is toggled on.
   
7. When you print a document, you should now see the StudentPrinting printer. Enter your JCU username and password when prompted.
   • If you don't see the StudentPrinting queue, repeat step 1 and 2.