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Below are the instructions for connecting to a printer from a MacOS computer owned by JCU. Please see the other Printing knowledge base articles for Windows or personal computers.
Prerequisites
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Before beginning, please ensure that you are connected to eduroam if you are on a wireless connection! If you are printing remotely, off campus, connect to the VPN.
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Using a MacOS based computer that is owned and managed by John Carroll.
Steps to Map a Printer
- Open the "JCU Self Service" application either from Launchpad or the Applications folder.
- Sign in with your JCU username and password when prompted.
- Look for the "Install JCU Printers" application in the list of available software. Click install.
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The installer will run for a few minutes. When it finishes you will see all the available printers listed in the Printer preference window under System Preferences.
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The first time you try printing using a given printer - you will be prompted to put in your University credentials. Check the box “remember this password in my keychain” if you wish to have your credentials saved for future use.