Sponsored Accounts and Guest Accounts

Overview

Sponsored accounts and guest accounts are temporary campus network accounts for non-JCU people to access JCU IT resources. They can be requested by a JCU faculty or staff member for a non-JCU person.  JCU faculty and staff members are considered sponsors of the non-JCU person and must accept responsibility for that person's use of the campus network account.

Features:

Sponsored accounts include access to:

  • Single Sign-On
  • Ability to log in to university computers
  • Eduroam (wireless access)
  • VPN (virtual private network)
Additional access can be requested for:
  • a JCU email address

Who is eligible to use it?

  • Guest accounts are temporary accounts that can be active for 1-5 days with limited access.
  • Sponsored accounts are long-term (up to 1 year) accounts for people such as contractors and consultants.

Restrictions:

If the non-JCU person is a visiting professor or departmental volunteer, you should contact Human Resources to have them onboarded to JCU. These people will need to fill out a background check and waiver. Their JCU IT access will be granted after they are onboarded by HR.

How do I request / access it?

A JCU faculty or staff member must request the account on the guest's behalf using the Request Guest/Sponsored Account button on this page.

After the request is submitted, it will go through an approval process. Once the account request is approved, the account will be created, and the sponsor and sponsored person will be notified.

Sponsored accounts can be renewed. An email will be sent 30 days before an account expires to the sponsor.