Service Catalog

Categories (9)

Academic Support

Classroom Technology, Canvas, Studio, Lockdown Browser, Quality Matters, etc.
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Network, Infrastructure & Telephones

Wireless Network, Wired Network, Telephones, Voicemail, etc.
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JCU Access

JCU Account, Passwords, Duo Multifactor Authentication & Card Access
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Software Applications & Cloud Services

Banner, Google Workspace, Microsoft Office, Software Requests, Digital Workspace, etc.
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Desktop & Printing Devices

Computer (Laptop/Desktop), printers, monitors, etc.
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Event Requests & Support

Requests for event support, Zoom webinars, event recording, technology setup, etc.
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Classroom/Conference Room Tech & Computer Labs

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Data & Reporting

Argos Reports, Tableau, EAB Data Hub, Ad Hoc reporting
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Information Security

Protecting the data and identities of our users and the university is a very important part of Information Technology Services. Information Security at JCU includes anti-virus software, annual Training, and online tools to keep out Bad Actors.
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