Service Catalog

Categories (9)

Academic Support

Classroom Technology, Canvas, Studio, Lockdown Browser, Quality Matters, etc.

Network, Infrastructure & Telephones

Wireless Network, Wired Network, Telephones, Voicemail, etc.

JCU Access

JCU Account, Passwords, Duo Multifactor Authentication & Card Access

Software Applications & Cloud Services

Banner, Google Workspace, Microsoft Office, Software Requests, Digital Workspace, etc.

Desktop & Printing Devices

Computer (Laptop/Desktop), printers, monitors, etc.

Event Requests & Support

Requests for event support, Zoom webinars, event recording, technology setup, etc.

Data & Reporting

Argos Reports, Tableau, EAB Data Hub, Ad Hoc reporting

Information Security

Protecting the data and identities of our users and the university is a very important part of Information Technology Services. Information Security at JCU includes anti-virus software, annual Training, and online tools to keep out Bad Actors.

Services (1)

Report an Issue

Is something broken or not working as expect? Report the issue to ITS.