How to Change Your Name, Personal Pronouns, and Gender Identification

The University adopted a Name Usage Policy in May 2021 to govern how our JCU community members can designate their preferred name and personal pronouns for use across our University systems.  In general, preferred names will be used unless legal names are required.  See the Name Usage Policy for details.

If you have questions about the Name Usage Policy, check the FAQ. 

Prerequisites 

  • Access to Banner Self-Service

This Article Covers:

  • What info can be changed in Banner?
  • Student Instructions
  • Employee Instructions
  • Professional Name
  • Legal Name Changes

The following information can be set in your user profile in Banner

  1. Preferred Name - this is your preferred first name
  2. Personal Pronouns - For the moment, the pronoun options available in Banner are he/him/his, she/her/hers, and they/them/theirs. If your pronouns are not included in this list, you may submit a request to diversity@jcu.edu to have your pronouns considered for future updates to the selections available in Banner.
  3. Gender Identification - Your options are: Male, Female, Non Binary.

Student Instructions

  1. Go to banner.jcu.edu and choose "Student Profile" from the Student menu.
  2. On the Student Profile page, click on the 4 squares in the upper left corner.
  3. Click on "Banner >" menu item that appears below the 4 squares.
  4. Click on the "Update Personal Information" link that appears below the Banner menu item.
  5. On the Personal Information page, click on the "Edit" link in the Personal Details box.

Employee Instructions

  1. Go to banner.jcu.edu and choose "Employee Dashboard"  from the Faculty or Staff menu.
  2. On your Employee Dashboard page, click on the My Profile button. 
  3. On your Profile page, click on the "More Personal Information" link on the left side. 
  4. On the Personal Information page, click the "Edit" link in the Personal Details section.

Professional Name (preferred last name)

Some people prefer to use a different last name than their legal last name. This is most common among people who changed their legal last name after marriage and would like to continue using their unmarried last name. Currently, employees can set a Professional Name by making a request to Human Resources.

Legal Name Changes

If you have legally changed your name, first name and/or last name, the request to change legal name in the University Administrative System must be made in person at the appropriate office. For students, please contact the Office of the Registrar. For employees, please contact Human Resources.

Resources

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