Using Respondus LockDown Browser from a Student's Perspective

Canvas LockDownBrowser lockdown canvas-classic-quizzes lockdown-browser canvas-new-quizzes respondus-lockdown-browser

What is Respondus LockDown Browser?:

Respondus LockDown Browser is a locked browser app that prevents students from printing, copying, going to another URL, or accessing other applications while completing assessments. If Respondus LockDown Browser is required to be used during a Canvas quiz or exam, students won't be able to use a standard web browser to take it.

Prerequisites

Make sure your Internet connection is stable

Installing Respondus LockDown Browser

The LockDown Browser is installed on all JCU lab and classroom computers. If you are using your own computer, you will be presented with a LockDown Browser download link before starting the exam. You can also download the LockDown Browser for JCU before the exam.

If using a Chromebook, you can install the Respondus Lockdown browser extension from the Chrome Web Store.

Beginning a Quiz (Classic Quizzes)

Close all other applications (web browsers, messaging apps, etc), unless one is used to connect you to the Internet.
Launch Respondus LockDown Browser and follow any prompts and instructions.
Close any blocked programs (screen capture, instant messaging, etc) if prompted.
- You can also close LockDown Browser and close any blocked programs before relaunching the app.
Log into Canvas and navigate to the quiz from the right side of the screen.
- Once a quiz has been started with Respondus LockDown Browser, you cannot exit the platform until it has been completed and submitted for grading.
- If your computer crashes during the exam, reboot your computer and attempt to re-enter the exam through LockDown Browser (Steps outlined above).
  - If this doesn't work, please speak with your instructor.

Beginning a Quiz (New Quizzes)

Close all other applications (web browsers, messaging apps, etc), unless one is used to connect you to the Internet.
Using a regular browser (for example, Safari or Chrome), log into Canvas and navigate to the quiz.
- After you successfully log in, you can choose the course and navigate to the quiz from there.
Start the quiz, and it should then open Lockdown Browser.
Close any blocked programs (screen capture, instant messaging, etc) if prompted.
- Once a quiz has been started with Respondus LockDown Browser, you cannot exit the platform until it has been completed and submitted for grading.
- If your computer crashes during the exam, reboot your computer and attempt to re-enter the exam through Lockdown Browser (Steps outlined above).
  - If this doesn't work, please speak with your instructor.

Utilizing with a Webcam (Respondus Monitor)

If a quiz requires LockDown Browser and a webcam, follow the steps from the previous sections, depending on if it a Canvas Classic or New quiz.
You will be prompted to go through the Startup Sequence, in which the Webcam Check will ensure your webcam and microphone are working properly.
- The rest of the steps to this process will depend on the settings chosen by your instructor.
- The quiz will begin after the Startup Sequence is complete.
- Once a quiz has been started with Respondus LockDown Browser, you cannot exit the platform until it has been completed and submitted for grading.
If your computer crashes during the exam, reboot your computer and attempt to re-enter the exam through LockDown Browser (Steps outlined above).
- If this doesn't work, please speak with your instructor.

Using the Chromebook Extension

To install this feature, you must have a Google Chromebook.
Open Google Chrome.
Put the provided LockDown Browser installation link in the URL.
You will be redirected to the Chrome Web Store, where you can add the extension to the Chrome browser.