Wired Network


Wired (Ethernet) network connections are available in office spaces and dorm rooms. They provide a stable and fast connection to the network, and are useful for connecting workstations, game consoles, and TVs to the internet.

Who is eligible to use it?

Employees have network ports available to them in their offices. Students living in the residence halls also have available ports in their rooms.


Devices connected to the residential wired network must be registered in order to access the network. Please see the related article on the right.

How do I request / access it?

Students - Follow the instructions on the right for registering your device.

Employees - Your computer and phone should be connected to the wired network in your office by default. If they aren't please submit a ticket for assistance.

Request Support Register Device

Related Articles (3)

Instructions for connecting game consoles, smart TVs, and wired network devices to the wired network.
How to find a device's MAC address.
To connect a computer to the wired network in the residence halls you need to sign in with your JCU credentials. This article discusses how to set up that authentication.


Service ID: 7750
Wed 10/12/22 4:47 PM
Fri 1/13/23 1:24 PM