Registering a Device for the Network

Some devices, such as game consoles and smart TVs, do not support Eduroam's security configuration and cannot connect to the network the normal way. Those devices need to be registered for the network, which will then allow them to connect to jcu_guest with full access and privileges. Devices connected to the wired (Ethernet) network in the residence halls also need to be registered. 

Prerequisites 

• The MAC address of the device. See the related MAC Address article.

This Article Covers:

• Connecting to the Wireless Network
• Connecting to the Wired Network

To add a device that will not connect to eduroam:

1. Go to https://extremenac.campus.jcu.edu/self_registration on a different device.
2. Log in with your full JCU credentials (username@jcu.edu) & Canvas password.
3. Click Add.
4. You can now enter the wireless or WiFi MAC of the device you want to connect to wireless.
5. Enter a description and then click submit.
6. After the page says the submission was approved, connect your device to the jcu_guest network.

To connect an Ethernet wired device

1. Go to https://extremenac.campus.jcu.edu/self_registration on a device already connected to the network.
2. Log in with your full JCU credentials (username@jcu.edu) & Canvas password.
3. Click Add.
4. You can now enter the wired MAC address of the device you want to connect.
5. Enter a description and then click submit.
6. After the page says the submission was approved, connect your device to the access point in your room.

Important: In your room, there is at least 1 access point. On the bottom or side, depending on how it was mounted, you will see 4 Ethernet ports.

• Desktops, Macbooks, or Laptops connect to ETH3 (number 5 in the picture below)
• Xbox or Playstation, or any device that can be self-authenticated with a MAC address, connect to ETH2 (number 4 in the picture below)
• Roku or any other device that cannot use your campus login,  CANNOT CONNECT to ETH2 (number 4 in the picture below); these devices must follow the instructions above and must be connected to ETH1 (number 3 in the picture below).
• The 12vDC port (number 1 in the picture below) is not used
• DO NOT USE PassThru port (number 2 in the picture below) 

^{Click Image to View}

Status of LED

• Green color indicates normal operational status
• Amber color indicates a non-operational status
• No light indicates a non-operational status