Read below for instructions on how to quickly re-size your VM window if it is not showing properly.
Prerequisites
- Active JCU student or FSA account, in good standing.
- On Campus access to a ThinClient or ZeroClient workstation.
This Article Covers:
Symptom
Step 1. Click on View menu
Step 2. Re-size Window
Symptom
If you log into any computer on campus and see the below picture, follow instructions below
![](https://jcu.teamdynamix.com/TDPortal/Images/Viewer?fileName=908dab92-4755-44a2-a568-0b5a7106eb6f.JPG&beidInt=102)
Step 1
- Move your mouse cursor to the top middle of the screen, and a White toolbar should pop down.
- Click on the View, tab menu.
![](https://jcu.teamdynamix.com/TDPortal/Images/Viewer?fileName=d1555f12-bfc8-488e-9b02-ceb10a0ae61d.JPG&beidInt=102)
Step 2
- In the View menu, click on Windowed.
![](https://jcu.teamdynamix.com/TDPortal/Images/Viewer?fileName=8444c043-2d2b-4823-a27d-217048cd02fa.JPG&beidInt=102)
2. Your Window should now re-size to a smaller size.
![](https://jcu.teamdynamix.com/TDPortal/Images/Viewer?fileName=e341c6d0-ba05-4cbd-b7ba-a539d63690a7.JPG&beidInt=102)
3. Click on View again, at the top of your window, and this time select Full Screen - All Monitors.
![](https://jcu.teamdynamix.com/TDPortal/Images/Viewer?fileName=81c7dd94-05e0-447b-91e2-72b6559e049a.JPG&beidInt=102)
If this issue persists, repeat these steps again but select Full Screen - This Monitor.