Prerequisites
- Active JCU student or FSA account
- On Campus access to a Computer Lab (ThinClient) workstation.
This Article Covers:
Symptom
If you log into any computer on campus and see the picture below, follow instructions below

Procedure
- Move your mouse cursor to the top middle of the screen, and a White toolbar should pop down.
- Click on the View tab menu.

- In the View menu, click on Windowed.

- Your Window should now re-size to a smaller size.

- Click on View again, at the top of your window, and this time select Full Screen - All Monitors
- If this issue persists, repeat these steps again but select Full Screen - This Monitor.
