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Wireless - Guest
Wireless - Guest
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jcu_guest is the wireless network available for visitors.
Please make sure you've reviewed
the instructions for connecting to the wireless
.
See the
Device Registration
section for connecting smart TVs or game consoles to the network.
Contact Phone Number
Which network are you having an issue with?
The network the request / issue is happening on.
Which network are you having an issue with?
eduroam
jcu_guest
jcu_iot
wired (Ethernet)
Other
Subject
A short description to explain the nature of a ticket.
Additional Details
Additional details about the issue. Helpful information includes:
- Frequency of the issue
- Can you not connect at all? Or are you connected but without internet access
- Other locations where you experience or don't experience the issue
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Type of device you are using
Make and model of your device.
Device's MAC Address
A MAC address is a unique identifier for a network capable device. It is 12 characters long, numerals and letters A-F.
Please see the
MAC address KB article
if you need assistance finding your device's MAC address.
Attachment
File attachments associated with the ticket.
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Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code