Setting Up JCU Google Account

Summary:

When you start at JCU, you will receive access to a JCU Google Workspace for Education account. This account will give you access to Gmail, Google Drive, Gemini, as well as other Google Workspace services. 

This Article Covers:

Prerequisites:

New Students

  • Your JCU Google account is not created until you pay your deposit (Undergraduate) or accept your admittance (Graduate)
  • Once your account is created you will receive an email from John Carroll to your personal email account on file, with your username/email address as well as a temporary password

Faculty/Staff

  • You will receive information from Human Resources to your personal email address

Logging in for the First Time

  1. Go to gmail.jcu.edu
  2. Put in your username (See email referenced above)
    Google Sign In Screen - Username
  3. Enter your temporary password
    Google Login Screen - Password
  4. Accept the Terms and Conditions by clicking I Understand  
    Google Terms and Conditions Page
  5. Next you will be prompted to set your password
    1. This can be your JCU password you are already using for services just as Banner or MyJCU
DO NOT SKIP the step below for setting up 2-Step Verification. Doing so will result in your account being locked.

What is Google 2-Step Verification?:

Google 2-Step Verification is an extra layer of security that is used to protect your Google account from unauthorized access. When you enable 2-Step Verification, you will be required to enter not only your password but also a second verification code that is sent to your mobile device. This ensures that even if someone manages to obtain your password, they will still be unable to access your account without the second verification code.

All faculty and staff, students, retirees, and alumni are required to have 2-Step Verification turned on.

Procedure:

How to enroll in Google 2-Step Verification

Self-enrollment

You can enroll in Google 2-Step Verification by following these instructions:

  • Allow 2-Step Verification
    1. Open your Google Account by going to myaccount.google.com
    2. In the navigation panel, select Security.
    3. Under “Signing in to Google,” select 2-Step Verification > Get started.
    4. Follow the on-screen steps.

    5. You may be asked to verify your identity by entering your password before continuing.

      • Hit Continue

    6.  Add a phone number as a backup option

      • Tap Send to get a code via text message.

    7. Enter the code from the text message and tap Next

    8. In the search bar, search for the user's last name or their JCU username

Review the options you’ve set up and the device or devices you’ll be signed in on. Then tap Turn on.

 

Resources

 

Relevant resources and links to other related documentation (outside of TDX).

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