Adding and Removing Mobility Print from iOS

This article outlines the process for adding and removing mobility print printers to iOS devices. Sometimes as printers change, it becomes necessary to remove printers you have set up previously, and re-add them to pick up those changes on your device.

A quick distinction - mobility print is not an app. It exists as a configuration profile under your settings app. So the process for installing it may be a new and different experience. 

Prerequisites 

  • iOS device runinng a version of iOS within 2 version of the most current iOS version. 
  • Wifi connection to eduroam to set up mobility print, and print on campus

This Article Covers:

Adding Mobility Print to an iOS Device

  • Navigate to https://www.jcu.edu/its/services/computing-and-printing/mobility-print
  • Tap iOS from the list of options towards the bottom of the page
  • Tap the green "download button here:
  • Tap Allow
  • When it has downloaded this message will appear
  • Next, tap on your settings app and at its home screen tap "Profile Downloaded" 
    • If for some reason this does not appear, tap "General">"VPN & Device Management" and the new profile will be visible there
  • Click Install
     
  • Input your device's password
  • Tap install once again
  • After this step, printers have been installed
  • To learn how to print on your device, review Apple's how to article here
  • The first time you print you will be prompted for your JCU credentials. Subsequent prints should save your credentials.

Removing Mobility Print

  • Navigate to Settings>General>"VPN and Device Management"
  • Tap "PaperCut Mobility Print for iOS" 
  • Tap "Remove Profile"
  • Follow the above process to re-add these printers

Resources

Printing on iOS

Print Article