Articles (11)

Pinned Article Connect to a JCU Office Printer from a Personal Device

Learn how to connect your personal device to JCU printers using Mobility Print. This guide provides step-by-step instructions for Windows, macOS, iOS, and Android, ensuring easy access to university printers for printing needs.

Pinned Article Connect to a Printer - JCU owned Windows Computer

How to map a network printer from a JCU owned Windows computer.

How to Print, Release & Scan Using 1 Tap Printing

Learn how to submit, release, and scan documents using Mobility Print, including setup steps, printing from any device, and troubleshooting tips.

How to Uninstall a Printer

Steps to completely uninstall a printer when standard printer removal fails.

Installing 1 Tap Printing for Students

How to connect a personal device to the student print queue and print a document at a public printer on campus.

Recycling Empty Toner Cartridges

JCU ITS and ComDoc want to make sure that copier and printer empty toner cartridges stay out of the trash and instead get reused/recycled. Please see the steps below on how to recycle empty ink and toner cartridges.

Set up an Online MyComDoc Account

Set up an account with ComDoc to request supplies and service.

Using Secure Print on Xerox Copiers

On Xerox copiers you can send print jobs to a secure job box, then release them at the copier using a passcode.