Connect to a JCU Office Printer from a Personal Device

These instructions are for JCU FACULTY AND STAFF ONLY.

Prerequisites 

  • Before beginning, please ensure that your personal device is connected to eduroam, if you are on a wireless connection!

This Article Covers:

Connect to the Printer

Windows

  1. Go to http://printers.campus.jcu.edu:9163/client-setup/known-host/windows.html
  2. Click DownloadUploaded Image (Thumbnail)
  3. Run the pc-mobility-print installer when it finishes downloading.Uploaded Image (Thumbnail)
  4. Select your language and agree to the terms and conditions.
  5. Check the box next to the printers you'd like to install. Only select printers you have permissions to print to.
    Uploaded Image (Thumbnail)
  6. Enter your JCU credentials when prompted.Uploaded Image (Thumbnail)
  7. Click Finished

macOS

  1. Go to http://printers.campus.jcu.edu:9163/client-setup/known-host/macos.html
  2. Click Download.Uploaded Image (Thumbnail)
  3. Open the installer in your Downloads folder.Uploaded Image (Thumbnail)
  4. Double Click on Papercut Mobility Print Client.pkgUploaded Image (Thumbnail)
  5. Advance through prompts, agreeing to license and click Install.
  6. The installer will take a minute to scan for available printers.
  7. Check the box next to the printers you want to use and click OK.Uploaded Image (Thumbnail)
  8. Click Ok and Finished to finish the installation.
  9. The first time you try printing using a given printer - you will be prompted to put in your University credentials.  Check the box remember this password in my keychain if you wish to have your credentials saved for future use. 
  10. Uploaded Image (Thumbnail)The selected printers will then be added to your list of available printers on your computer. Only select printers you have permissions to print to.
  • Note: The Mobility Print installer can be run again at any time if you need to connect to an additional printer.

iOS

  1. Using Safari, go to http://printers.campus.jcu.edu:9163/client-setup/known-host/ios.html
  2. Tap Download.
    Uploaded Image (Thumbnail)
  3. Tap Allow
  4. Navigate to the Settings app on your iOS device.Uploaded Image (Thumbnail)
  5. Tap Profile DownloadedUploaded Image (Thumbnail)
  6. Tap Install. Put in your lock passcode for your device when prompted.
    Uploaded Image (Thumbnail)
  7. Tap Install again.
  8. Tap Done at the top right.
  9. You will be prompted for your JCU username and password the first time you print. 
    Uploaded Image (Thumbnail)

Android

  1. Go to http://printers.campus.jcu.edu:9163/client-setup/known-host/android.html
  2. Tap Install.Uploaded Image (Thumbnail)
  3. You'll be redirected to the Play Store page for Mobility Print. Tap Install.Uploaded Image (Thumbnail)
  4. Open the Mobility Print app once installed.
  5. When prompted allow notifications.Uploaded Image (Thumbnail)
  6. Tap on the tile that says "Tap here and check the Mobility Print Service is on."Uploaded Image (Thumbnail)
  7. In the list of print services make sure Mobility Print is toggle on.Uploaded Image (Thumbnail)Uploaded Image (Thumbnail)
  8. When you print a document you should now see the list of JCU printers. Enter you JCU username and password when prompted.
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