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To connect a computer to the wired network in the residence halls you need to sign in with your JCU credentials. This article discusses how to set up that authentication.
"jcu_iot" is a wireless network for devices that are unable to connect to "eduroam". Devices connected to "jcu_iot" do not have access to campus resources such as printers.
Instructions for connecting game consoles, smart TVs, and wired network devices to the wired network.
Instructions for connecting to eduroam, the wireless network on campus.
How to find a device's MAC address.
Troubleshooting tips for connection issues on a Windows computer.