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Resolve the "Your Organization has deleted this device" Error Message
Resolve the "Your Organization has deleted this device" Error Message
Tags
Office
Office365
Word
Excel
PowerPoint
Symptoms
When you attempt to sign into an Office 365 app (Word, Excel, etc.) you get an error message that "Your organization has deleted this device." (error code: 700003)
Prerequisites
You are using Office 365 obtained using your JCU account
This is a personal Windows computer
Procedure
Open Command Prompt or Powershell as an administrator.
Right-click
on the
Start Menu button
, then choose the
Command Prompt (Admin)
or
Windows PowerShell (Admin)
option.
Type
dsregcmd /forcerecovery
into the Powershell window, then press
enter
.
You will be prompted to sign in with your work / school account. Click
Sign in
, then log in with your JCU email address and password.
The window will spin for a bit, and you may see a message that your device is being registered with your organization. You will see a "You're all set!" message if it was successful.
Now open Windows Settings by left-clicking the Start Menu and then clicking the gear icon.
Select the
Accounts
option, and then the
Access work or school
option.
Click to highlight the
Work or school account
tile, then click
Disconnect
. Click
Yes
to confirm.
Now reopen one of your Office apps and sign in with your JCU account like normal.
When prompted to stay signed into all apps,
UNCHECK
"Allow my organization to manage my device"
then click
OK
.
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Details
Article ID:
17603
Created
Thu 12/7/23 1:58 PM
Modified
Thu 2/1/24 9:38 AM
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Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://jcu.teamdynamix.com/TDClient/398/Portal/KB/ArticleDet?ID=17603">https://jcu.teamdynamix.com/TDClient/398/Portal/KB/ArticleDet?ID=17603</a><br /><br />Resolve the "Your Organization has deleted this device" Error Message<br /><br />Steps to resolve the error code:700003 error when signing into an Office 365 app.