Managing Zoom Contacts

Prerequisites 

  • Zoom App Installed on Your Computer

This Article Covers:

  • Syncing/adding and managing your contacts
  • Adding new contacts from call log data

Syncing and Viewing Contacts:

By default, you can call the contacts in the JCU directory in the Zoom desktop client and mobile app. Follow the Zoom articles linked below to add contacts from third-party services:

Adding Contacts Manually

Open the Zoom App and navigate to the Contacts tab on the top navigation. This might be hidden in the "More" icon.

  • Click the plus icon 

  • Add a name, phone number and any additional information you choose to list
  • You may also add them to any groups you have set up
  • You can create custom groups. This feature allows you to quickly identify people you might frequently call or group your department numbers together

 

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This article covers how to place a call using the Zoom Phone app as well as basic features like transferring a calling or putting someone on hold.

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Coming Summer 2024, JCU is migrating from our current phone platform to Zoom Phone. This will move all web conferencing, phone, and instant messaging into one platform.