Overview
Phones
John Carroll University utilizes an Zoom VoIP (Voice over Internet Protocol) system for university phones. The system provides, but is not limited to the following: Analog lines, Digital lines, VoIP. Desk phones are available to employees upon request.
Voice Mail
The John Carroll University voice mail system allows you to record personalized greetings to let callers know if you’re on a call, away from your desk, or out of the office.
Remote Access
Both phone and voice mail services can be accessed when not at your office via the Zoom Workplace App. The app can be installed on a university laptop and allows you to place and receive calls from your phone.
Voice mails can be sent to your email, or accessed from a web portal. For these later features please submit a request to have them activated.
Who is eligible to use it?
John Carroll University Faculty & Staff
Restrictions:
Part-Time Faculty and student Employees will not have access to the remote or softphone features of the Zoom platform.
How do I request it?
Please use the form on the right to request a phone change or report an issue.