The university has over 20 printers around campus available for student printing. There is a printer in each residence hall as well as most computer labs around campus. JCU utilizes a service called Mobility Print to allow you to print directly from your device to your desired printer. It is compatible with all major operating systems (Windows, Mac, iOS, and Android) and allows you to print via wireless to student printers on campus.
This Article Covers:
Student Printing Basics
- At the beginning of each semester, students are allotted 600 pages (or $6) of printing through the Papercut system. Every black and white page printed counts as a single page and each color pages count as 7 pages. Once the 600 pages have been expended, the student will not be able to print until additional pages are requested.
- Please note that double-sided pages count as 2 pages (2 pages B/W & 14 pages Color).
- Students may print to any of the student printers available on campus from their own devices or any of the computer labs on campus.
Printer Locations
Public Spaces
|
Computer Labs and Classrooms
|
Residence Halls
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| Computer Commons (Library Ground Floor) |
Boler College of Business 120 |
Bernet |
| Center for Digital Media (Library Ground Floor) |
Bruening Hall 43 (Boler Ground floor) |
Campion |
| Learning Commons (Library Second Floor) |
Dolan Science Center E133, E223 |
Dolan |
| The Undergraduate Lounge (by Saxby's) |
Dolan Science Center W236, W334 (Carrabine Lab) |
Hamlin |
| Boler College of Business 236 |
O'Malley Center 101, 201/203, 211 |
Pacelli |
| DSC West Spandrel (1st floor under the west staircase) |
|
Murphy |
| LSC Atrium |
|
Sutowski |
| LSC Murphy Commons Lab (LSC38b) |
Color printers are in BOLD |
Mobility Print Set Up Instructions
Commonly Asked Questions
How do I add additional pages so I can print beyond my 600-page allotment?
Please submit a quota increase request.
I clicked the Print Job button, and nothing has come out.
Proceed to the closest printer and swipe your JCU Carroll Card. This will release all print jobs you have in the queue. If the printer has a touch screen, you are able to select the specific print job you would like to print and release only that one. If the print job still doesn't come out, please call the ITS Service Desk at 216.397.3005, and we will help you determine the cause.
What do I do if my output is damaged/unusable?
The public printers on campus are checked multiple times a day to ensure they are functioning properly. However, misprints are possible. Should you receive a printout that is unusable or unacceptable, please contact the ITS Service Desk at 216.397.3005 or go to the Service Desk at 37 St. Ignatius Hall.
Am I charged for two pages if I print on the front and back of a sheet? (Duplex printing)
Yes. You will be charged for two pages if you do duplex printing. We still encourage you to duplex as it helps with the university's green initiatives and reduces the use of paper. The Lorax would be pleased.
How many pages can I still print?
On a lab computer, the pop-up window that appears when you click on the print button shows the number of pages remaining on your print quota for the semester.
Help! My professor wants me to print too much. What can I do?
If a specific class requires a significant amount of printing, the faculty member can contact the ITS Service Desk to request that their students’ printing allotment be increased. However, it would be good practice to review the need for printing before requesting an increase. Not only is this fiscally responsible, but it is also a huge help to the environment.
Will I be “charged” for printing if there is no paper in the printer?
Yes. You are encouraged to check the printer for paper before you print.
Will I have enough pages allotted to my account to print all that is required by my courses?
Generally speaking, yes, 600 pages should get you through the semester. But, if a specific class requires a significant amount of printing, the faculty member can contact the ITS Service Desk to request that their student's printing allotment be increased.
I need to print many pages for my student organization. Why should I pay for this?
Information Technology Services is in discussion with Student Activities to resolve this situation.