Duo authentication is the University's multi-factor security authentication service.
A suite of tools for working with PDF documents, photos, videos, and more.
myJCU Portal and administrative processes
Campus phones and voicemail
Request support or training in how to use the IT equipment in the classrooms, labs, conference rooms, and large meeting spaces on campus.
Video capture and sharing for Canvas.
Microsoft Office allows you to create documents, spreadsheets, and presentations
Software ordering and troubleshooting.
Network connections requiring a physical cable
Training platform utilized to provide information security training to the user community. This training is required annually, but can also be used ad-hoc for particular departments or needs.
Argos is the primary reporting tool for Banner data.
jcuvoip is a section of our wireless network used by ITS.
Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.
Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.
Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu
Devices that cannot connect to eduroam should be connected to jcu_iot.
Student records, registration, financial aid, human resources, payroll, and finance.
AI-based cloud email security platform that protects against the full spectrum of attacks
Antivirus and Antimalware software for JCU owned computers.
Request ITS support for an event.
Data requests for institutional data.
Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.
Faculty and Staff Printers
jcu_guest is the wireless network available for visitors.