Popular Services

Duo authentication is the University's multi-factor security authentication service.

myJCU Portal and administrative processes

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Data requests for institutional data.

Student records, registration, financial aid, human resources, payroll, and finance.

Argos is the primary reporting tool for Banner data.

Browser used to restrict access to outside resources on that system.

Software available in Classrooms

Reset the credentials for your JCU Network ID and Google account.

Request ITS support for an event.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Online graphic design tool.

Faculty and Staff Printers

A suite of tools for working with PDF documents, photos, videos, and more.

Zoom Phone and related telephony services.

One Button Studio is a simplified video recording setup that can be used without prior video production knowledge. The studio's design allows you to create high-quality and polished video projects without knowing anything about lights and cameras.

Is something broken or not working as expect? Report the issue to ITS.

Learning Management System

Microsoft Office allows you to create documents, spreadsheets, and presentations

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Learn current and emerging technologies for personal and professional development. Our training sessions are focused on providing JCU staff and faculty with the skills and knowledge to better serve our students, conduct business in the community, and improve IT knowledge.

Software ordering and troubleshooting.