Popular Services

Coming Summer 2024, JCU is migrating from our current phone platform to Zoom Phone. This will move all web conferencing, phone, and instant messaging into one platform.


Duo authentication is the University's multi-factor security authentication service.


Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


Reset the credentials for your JCU Network ID and Google account.


A suite of tools for working with PDF documents, photos, videos, and more.


Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.


Devices that cannot connect to eduroam should be connected to jcu_iot.


jcuvoip is a section of our wireless network used by ITS.


Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.


Training platform utilized to provide information security training to the user community. This training is required annually, but can also be used ad-hoc for particular departments or needs.


Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu


Student records, registration, financial aid, human resources, payroll, and finance.


Software ordering and troubleshooting.


Learning Management System


jcu_guest is the wireless network available for visitors.


Is something broken or not working as expect? Report the issue to ITS.


Data requests for institutional data.


Browser used to restrict access to outside resources on that system.


Microsoft Office allows you to create documents, spreadsheets, and presentations


Network connections requiring a physical cable