Popular Services

myJCU Portal and administrative processes


Student records, registration, financial aid, human resources, payroll, and finance.


Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.


Duo authentication is the University's multi-factor security authentication service.


Software ordering and troubleshooting.


Learning Management System


Microsoft Office allows you to create documents, spreadsheets, and presentations


Browser used to restrict access to outside resources on that system.


Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu


Data requests for institutional data.


Network connections requiring a physical cable


Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


Request support or training in how to use the IT equipment in the classrooms, labs, conference rooms, and large meeting spaces on campus.


A suite of tools for working with PDF documents, photos, videos, and more.


Devices that cannot connect to eduroam should be connected to jcu_iot.


Zoom Phone and related telephony services.


University Support Web Conference Platform