Popular Services

Data requests for institutional data.

Network connections requiring a physical cable

Devices that cannot connect to eduroam should be connected to jcu_iot.

Coming Summer 2024, JCU is migrating from our current phone platform to Zoom Phone. This will move all web conferencing, phone, and instant messaging into one platform.

Learning Management System

Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Faculty and Staff Printers

Request ITS support for an event.

University Support Web Conference Platform

Campus phones and voicemail

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Argos is the primary reporting tool for Banner data.

Acccess on campus through your Carroll Card

Student records, registration, financial aid, human resources, payroll, and finance.

Is something broken or not working as expect? Report the issue to ITS.

Duo authentication is the University's multi-factor security authentication service.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Microsoft Office allows you to create documents, spreadsheets, and presentations

Reset the credentials for your JCU Network ID and Google account.

Browser used to restrict access to outside resources on that system.

Antivirus and Antimalware software for JCU owned computers.