Popular Services

Data requests for institutional data.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Browser used to restrict access to outside resources on that system.

myJCU Portal and administrative processes

Request ITS support for an event.

Duo authentication is the University's multi-factor security authentication service.

University Support Web Conference Platform

Reset the credentials for your JCU Network ID and Google account.

Learning Management System

Student records, registration, financial aid, human resources, payroll, and finance.

Devices that cannot connect to eduroam should be connected to jcu_iot.

Learn current and emerging technologies for personal and professional development. Our training sessions are focused on providing JCU staff and faculty with the skills and knowledge to better serve our students, conduct business in the community, and improve IT knowledge.

Faculty and Staff Printers

Zoom Phone and related telephony services.

Network connections requiring a physical cable

Argos is the primary reporting tool for Banner data.

A suite of tools for working with PDF documents, photos, videos, and more.

Video capture and sharing for Canvas.

Microsoft Office allows you to create documents, spreadsheets, and presentations