Popular Services

Microsoft Office allows you to create documents, spreadsheets, and presentations


Learning Management System


myJCU Portal and administrative processes


Duo authentication is the University's multi-factor security authentication service.


Devices that cannot connect to eduroam should be connected to jcu_iot.


A suite of tools for working with PDF documents, photos, videos, and more.


Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu


Request support or training in how to use the IT equipment in the classrooms, labs, conference rooms, and large meeting spaces on campus.


University Support Web Conference Platform


Data requests for institutional data.


Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.


Network connections requiring a physical cable


Browser used to restrict access to outside resources on that system.


Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


Learn current and emerging technologies for personal and professional development. Our training sessions are focused on providing JCU staff and faculty with the skills and knowledge to better serve our students, conduct business in the community, and improve IT knowledge.


Argos is the primary reporting tool for Banner data.


Software ordering and troubleshooting.


Training platform utilized to provide information security training to the user community. This training is required annually, but can also be used ad-hoc for particular departments or needs.


Video capture and sharing for Canvas.


Online graphic design tool.