Popular Services

Data requests for institutional data.

Zoom Phone and related telephony services.

Request ITS support for an event.

Duo authentication is the University's multi-factor security authentication service.

Faculty and Staff Printers

Learning Management System

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Student records, registration, financial aid, human resources, payroll, and finance.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Reset the credentials for your JCU Network ID and Google account.

Acccess on campus through your Carroll Card

myJCU Portal and administrative processes

Software available in Classrooms

Browser used to restrict access to outside resources on that system.

University Support Web Conference Platform

Is something broken or not working as expect? Report the issue to ITS.

Network connections requiring a physical cable

Online graphic design tool.

jcu_guest is the wireless network available for visitors.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Video capture and sharing for Canvas.

Devices that cannot connect to eduroam should be connected to jcu_iot.