Popular Services

Data requests for institutional data.

Student records, registration, financial aid, human resources, payroll, and finance.

Request ITS support for an event.

Browser used to restrict access to outside resources on that system.

Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.

Devices that cannot connect to eduroam should be connected to jcu_iot.

myJCU Portal and administrative processes

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

A suite of tools for working with PDF documents, photos, videos, and more.

Microsoft Office allows you to create documents, spreadsheets, and presentations

Online graphic design tool.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Network connections requiring a physical cable

Faculty and Staff Printers

Reset the credentials for your JCU Network ID and Google account.

Video capture and sharing for Canvas.

Zoom Phone and related telephony services.

University Support Web Conference Platform

Acccess on campus through your Carroll Card