Popular Services

myJCU Portal and administrative processes

Microsoft Office allows you to create documents, spreadsheets, and presentations

Request ITS support for an event.

Software available in Classrooms

Is something broken or not working as expect? Are you trying to request a service but can't find it in the catalog. Please submit a ticket with the Service Desk here.

Zoom Phone and related telephony services.

Devices that cannot connect to eduroam should be connected to jcu_iot.

Network connections requiring a physical cable

Duo authentication is the University's multi-factor security authentication service.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Student records, registration, financial aid, human resources, payroll, and finance.

Learning Management System

Data requests for institutional data.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Elevate Your Next Assignment with a CDM Lab Tech Field Trip!

Reset the credentials for your JCU Network ID and Google account.

Browser used to restrict access to outside resources on that system.

Faculty and Staff Printers

Acccess on campus through your Carroll Card