Popular Services

Learning Management System


Data requests for institutional data.


Duo authentication is the University's multi-factor security authentication service.


Student records, registration, financial aid, human resources, payroll, and finance.


Zoom Phone and related telephony services.


Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.


Browser used to restrict access to outside resources on that system.


Reset the credentials for your JCU Network ID and Google account.


Online graphic design tool.


Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.


Devices that cannot connect to eduroam should be connected to jcu_iot.


Microsoft Office allows you to create documents, spreadsheets, and presentations


One Button Studio is a simplified video recording setup that can be used without prior video production knowledge. The studio's design allows you to create high-quality and polished video projects without knowing anything about lights and cameras.


A suite of tools for working with PDF documents, photos, videos, and more.


Is something broken or not working as expect? Report the issue to ITS.


Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


jcu_guest is the wireless network available for visitors.


Training platform utilized to provide information security training to the user community. This training is required annually, but can also be used ad-hoc for particular departments or needs.


Software ordering and troubleshooting.


myJCU Portal and administrative processes