Popular Services

Coming Summer 2024, JCU is migrating from our current phone platform to Zoom Phone. This will move all web conferencing, phone, and instant messaging into one platform.

Duo authentication is the University's multi-factor security authentication service.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Student records, registration, financial aid, human resources, payroll, and finance.

Campus phones and voicemail

A suite of tools for working with PDF documents, photos, videos, and more.

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Software available in Classrooms

Reset the credentials for your JCU Network ID and Google account.

Request ITS support for an event.

Learning Management System

Software ordering and troubleshooting.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Faculty and Staff Printers

Network connections requiring a physical cable

Browser used to restrict access to outside resources on that system.

University Support Web Conference Platform

Argos is the primary reporting tool for Banner data.

myJCU Portal and administrative processes

Data requests for institutional data.

Training platform utilized to provide information security training to the user community. This training is required annually, but can also be used ad-hoc for particular departments or needs.

Acccess on campus through your Carroll Card