Popular Services

Data requests for institutional data.

Devices that cannot connect to eduroam should be connected to jcu_iot.

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Learning Management System

Request ITS support for an event.

Faculty and Staff Printers

Student records, registration, financial aid, human resources, payroll, and finance.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Microsoft Office allows you to create documents, spreadsheets, and presentations

Network connections requiring a physical cable

A suite of tools for working with PDF documents, photos, videos, and more.

Reset the credentials for your JCU Network ID and Google account.

One Button Studio is a simplified video recording setup that can be used without prior video production knowledge. The studio's design allows you to create high-quality and polished video projects without knowing anything about lights and cameras.

Browser used to restrict access to outside resources on that system.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Online graphic design tool.

Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.

Duo authentication is the University's multi-factor security authentication service.

Acccess on campus through your Carroll Card

Zoom Phone and related telephony services.