Popular Services

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


Data requests for institutional data.


myJCU Portal and administrative processes


Software ordering and troubleshooting.


Microsoft Office allows you to create documents, spreadsheets, and presentations


The Reach Digital Signage Service provides a powerful platform for campus communication and engagement. Using Reach players, departments can deliver dynamic, visually engaging content across displays throughout the university. From announcements and event promotions to live streams and emergency alerts, Reach makes it simple to keep the community informed.


Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu


Learning Management System


Devices that cannot connect to eduroam should be connected to jcu_iot.


Browser used to restrict access to outside resources on that system.


Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.


Duo authentication is the University's multi-factor security authentication service.


Zoom Phone and related telephony services.


A suite of tools for working with PDF documents, photos, videos, and more.


Is something broken or not working as expect? Report the issue to ITS.


Learn current and emerging technologies for personal and professional development. Our training sessions are focused on providing JCU staff and faculty with the skills and knowledge to better serve our students, conduct business in the community, and improve IT knowledge.


Network connections requiring a physical cable


Argos is the primary reporting tool for Banner data.