Popular Services

Microsoft Office allows you to create documents, spreadsheets, and presentations


Devices that cannot connect to eduroam should be connected to jcu_iot.


Learning Management System


myJCU Portal and administrative processes


A suite of tools for working with PDF documents, photos, videos, and more.


Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu


Duo authentication is the University's multi-factor security authentication service.


Data requests for institutional data.


Network connections requiring a physical cable


University Support Web Conference Platform


Request support or training in how to use the IT equipment in the classrooms, labs, conference rooms, and large meeting spaces on campus.


Browser used to restrict access to outside resources on that system.


Learn current and emerging technologies for personal and professional development. Our training sessions are focused on providing JCU staff and faculty with the skills and knowledge to better serve our students, conduct business in the community, and improve IT knowledge.


Argos is the primary reporting tool for Banner data.


Qualtrics is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all JCU faculty, staff, and students.


Training platform utilized to provide information security training to the user community. This training is required annually, but can also be used ad-hoc for particular departments or needs.


Video capture and sharing for Canvas.


Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.


Online graphic design tool.