Popular Services

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


Data requests for institutional data.


Software ordering and troubleshooting.


Learning Management System


Microsoft Office allows you to create documents, spreadsheets, and presentations


myJCU Portal and administrative processes


Devices that cannot connect to eduroam should be connected to jcu_iot.


A suite of tools for working with PDF documents, photos, videos, and more.


Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu


Duo authentication is the University's multi-factor security authentication service.


Zoom Phone and related telephony services.


The Reach Digital Signage Service provides a powerful platform for campus communication and engagement. Using Reach players, departments can deliver dynamic, visually engaging content across displays throughout the university. From announcements and event promotions to live streams and emergency alerts, Reach makes it simple to keep the community informed.


Tableau allows for the creation of data dashboards based on a number of different data sources, including Banner.


Browser used to restrict access to outside resources on that system.


Is something broken or not working as expect? Report the issue to ITS.


Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.


Learn current and emerging technologies for personal and professional development. Our training sessions are focused on providing JCU staff and faculty with the skills and knowledge to better serve our students, conduct business in the community, and improve IT knowledge.


Network connections requiring a physical cable


Reset the credentials for your JCU Network ID and Google account.