Popular Services

Learning Management System

myJCU Portal and administrative processes

Microsoft Office allows you to create documents, spreadsheets, and presentations

Duo authentication is the University's multi-factor security authentication service.

Request support or training in how to use the IT equipment in the classrooms, labs, conference rooms, and large meeting spaces on campus.

A suite of tools for working with PDF documents, photos, videos, and more.

Student records, registration, financial aid, human resources, payroll, and finance.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu

Data requests for institutional data.

Faculty and Staff Printers

Request ITS support for an event.

Argos is the primary reporting tool for Banner data.

Network connections requiring a physical cable

Devices that cannot connect to eduroam should be connected to jcu_iot.

Browser used to restrict access to outside resources on that system.

Learn current and emerging technologies for personal and professional development. Our training sessions are focused on providing JCU staff and faculty with the skills and knowledge to better serve our students, conduct business in the community, and improve IT knowledge.

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Software available in Classrooms

Reset the credentials for your JCU Network ID and Google account.

Video capture and sharing for Canvas.

Zoom Phone and related telephony services.