Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.
Devices that cannot connect to eduroam should be connected to jcu_iot.
Duo authentication is the University's multi-factor security authentication service.
Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu
Network connections requiring a physical cable
Data requests for institutional data.
Request ITS support for an event.
A suite of tools for working with PDF documents, photos, videos, and more.
Is something broken or not working as expect? Report the issue to ITS.
Campus phones and voicemail
jcuvoip is a section of our wireless network used by ITS.
Learning Management System
Microsoft Office allows you to create documents, spreadsheets, and presentations
Student records, registration, financial aid, human resources, payroll, and finance.
Argos is the primary reporting tool for Banner data.
Faculty and Staff Printers
Acccess on campus through your Carroll Card
Browser used to restrict access to outside resources on that system.
University Support Web Conference Platform
Reset the credentials for your JCU Network ID and Google account.
Training platform utilized to provide information security training to the user community. This training is required annually, but can also be used ad-hoc for particular departments or needs.
jcu_guest is the wireless network available for visitors.
Software available in Classrooms