Popular Services

Request ITS support for an event.

A suite of tools for working with PDF documents, photos, videos, and more.

Coming Summer 2024, JCU is migrating from our current phone platform to Zoom Phone. This will move all web conferencing, phone, and instant messaging into one platform.

Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.

Network connections requiring a physical cable

Software ordering and troubleshooting.

Learning Management System

Devices that cannot connect to eduroam should be connected to jcu_iot.

Online graphic design tool.

Is something broken or not working as expect? Report the issue to ITS.

Request support or training in how to use the IT equipment in the classrooms, labs, conference rooms, and large meeting spaces on campus.

Microsoft Office allows you to create documents, spreadsheets, and presentations

Browser used to restrict access to outside resources on that system.

Argos is the primary reporting tool for Banner data.

Student records, registration, financial aid, human resources, payroll, and finance.

Campus phones and voicemail

Duo authentication is the University's multi-factor security authentication service.

Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.

Software available in Classrooms

Scantron Alternative

jcu_guest is the wireless network available for visitors.

Faculty and Staff Printers