Popular Services

A suite of tools for working with PDF documents, photos, videos, and more.


Data requests for institutional data.


Duo authentication is the University's multi-factor security authentication service.


Eduroam is JCU's preferred wi-fi for students, faculty, staff, and sponsored guests. It's fast, secure, and includes free wi-fi at hundreds of universities.


Devices that cannot connect to eduroam should be connected to jcu_iot.


Virtual desktops are utilized in several computer labs around campus, as well as through jcudigitalportal.jcu.edu


Student records, registration, financial aid, human resources, payroll, and finance.


Reset the credentials for your JCU Network ID and Google account.


myJCU Portal and administrative processes


Network connections requiring a physical cable


Google Apps, including Google Mail, Drive, Docs, Sheets, Slides, Meet, etc.


Coming Summer 2024, JCU is migrating from our current phone platform to Zoom Phone. This will move all web conferencing, phone, and instant messaging into one platform.


Request support or training in how to use the IT equipment in the classrooms, labs, conference rooms, and large meeting spaces on campus.


Software ordering and troubleshooting.


Learning Management System


jcuvoip is a section of our wireless network used by ITS.


jcu_guest is the wireless network available for visitors.


Microsoft Office allows you to create documents, spreadsheets, and presentations


Browser used to restrict access to outside resources on that system.


University Support Web Conference Platform